Shipping policy

At Southhart, all orders are processed within 2 to 5 business days, excluding weekends and holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please allow 24 to 48 hours for tracking details to update.

Shipping costs are calculated at checkout and vary based on your location and selected shipping method. Estimated delivery times are typically 3 to 7 business days for standard shipping and 2 to 4 business days for expedited options. Please note that delivery times are estimates and may be impacted by carrier delays, weather conditions, or holidays.

We currently only ship within the United States and do not offer international shipping at this time.

Southhart is not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier. If you believe your package is missing or has been misdelivered, we recommend contacting the carrier directly using your tracking number. For packages that arrive damaged, please email us at [Southhartco@gmail.com] within 7 days of delivery and include photos of the item and packaging. We will review the issue and assist accordingly.

It is the customer’s responsibility to ensure that all shipping information provided at checkout is accurate and complete. Southhart is not liable for delays or failed deliveries resulting from incorrect or incomplete address details.

For any questions or concerns regarding shipping, please contact us at [Southhart.com].